True Process is a deployment partner and more. But our process starts long before implementation. During the discovery process, we evaluate your facility, infrastructure and assets, including available staffing and skill sets. We believe in pre-problem solving, anticipating issues that might crop up in a system that hasn’t been implemented yet. Our extensive experience in medical and healthcare settings helps us meet the needs of all your stakeholders with specialized tasks, such as billing and customized reporting.
Where other IT providers bring you a list of products to choose from, inserting Tab A into Slot B, we customize implementation specifically to your environment. The solutions we provide are your solutions, not ours, which means that integration is more likely to flow smoothly while innovation comes naturally.
We have standardized our implementation process while allowing room for improvisation. We provide our project managers, engineers and consultants in the field everything they need to thrive, including support from our Milwaukee-area headquarters’ staff.
When the task of implementation is completed, we don’t just walk away. We provide follow-up, support, maintenance and a process for continuous improvement.