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Our Team

Meet Our Crew!

At True Process, we know there is no asset more important than people. That is why we strive to create an environment that is staff-oriented. We hire smart, passionate, and fun people. Our work environment is laid-back and casual, providing a comfortable atmosphere to let our professionals perform and achieve.

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CEO
Todd Dunsirn

True Process founder and CEO - Todd is our fearless leader.

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President
Doug Frede

Doug has been with True Process for a long time as the company President.

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Senior VP of Operations
Tony Klotz

Tony Klotz leads our operations with over 20 years in the utility, social service, and healthcare industries,

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Chief Financial Officer
Tim Dunsirn

Tim has been with True Process since 2006 and serves as our Chief Financial Officer.

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Services Manager
Greg Frede

Greg joined True Process in 2007 as employee #6. He currently manages all client services.

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Vice President, Product & Customer Strategy
Anne Burroughs

Anne joined the True Process team in 2012 and serves as Vice President of Product & Customer Strategy.

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Director of Human Resources
Vicki Beckman

Vicki has been with True Process since November of 2010 as our Director of HR.

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Director of Brand & Communications
Kristian Larsen

Lars has been with True Process since 2009 and serves as our Director of Brand & Communications.

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Systems Architect
Chuck Downey

Chuck is True Process employee #4. Currently, he serves as our Systems Architect.

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Director of Quality Assurance and Regulatory Affairs
Steve Krueger

Steve is our Director of Quality Assurance and Regulatory Affairs.

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Field Service Lead
Scott Jakus

Scott started working with True Process in 2005 until 2012, and now, is back for Round Two as our Field Service Lead.

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Field Service Lead
Mark Veenendaal

Mark has almost 20 years of experience in the medical device industry and more than 10 in IT.

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Product Manager
Joe McCullagh

Joe serves as our Product Manager for our ViNES platform.

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Customer Engagement Manager
Christine Rowe

Christine provides key account and relationship management, in addition to leading project teams.

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Quality Assurance Lead
Lavanya Elango

Lavanya has been with True Process since 2013 and serves as our Quality Assurance Lead and Scrum Master.

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IT Project Manager
Brian McKinney

Brian has been with True Process since 2012 providing project management services.

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Senior FIeld Engineer
Richard DiPietro

Rich joined True Process in 2016 with over 30 years of experience as an OEM Field Service Engineer, Clinical Engineering Lead and IT BMDI Analyst.

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Project Manager
Tony Mazzola

Tony has been with True Process since 2008 and serves as a Project Manager.

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IT Field Engineer
Eric Oates

Eric Oates has been an IT Field Engineer with True Process for 8 years.

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Marketing Assistant
Leah Amich

Leah has been with the team since 2015 as our Marketing Assistant.

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Clinical Systems Implementation Engineer
Juli Mikolajczak

Juli has been in the IT world for over 20 years and joined our team in 2015 as part of the Upgrade Team.

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Integration Engineer
Patrick Hall

Patrick has been with True Process since 2009 and currently serves as an Integration Engineer.

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IT Field Engineer
Jose Gonzalez

Jose is a sports fanatic and serves as one of our IT Field Engineers.

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IT Field Engineer
Mark Collie

Mark has over 15 years of experience in the Healthcare Industry supporting IT systems.

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IT Field Engineer
David Pellerin

David is True Process’ sole Canadian employee, working as an IT Field Engineer.

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Software Engineer
Jonathan Lachman

Jon, a software engineer, has been with True Process since 2012, working on both ViNES and VeriScan.

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Software Engineer
Michael Adler

Husband, dad, software engineer, retired punk rock kid, internet debater.

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Software Engineer
Jim Mallmann

Jim has been with True Process since 2014 and has worked as a Software and Web Application Developer for over 15 years.

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Software Engineer
Erik Johansson

Erik is a Software Engineer on the ViNES Team at True Process.

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Clinical Systems Implementation Engineer
John Hood

John is an Implementation Engineer at True Process starting April 2016.

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Clinical Systems Implementation Engineer
Henry Ramsey

Henry’s military career introduced him to many countries and cultures before becoming a member of our Upgrade Team.

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Senior Support Engineer
Tim Stauffer

Tim is a Senior Support Engineer here at True Process.